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Cindy is simply a miracle maker! Thank you!
-Jeannie Cuevas | February 07, 2025
Had such a peaceful massage session! Holly was great
-Angela Bastardo | February 06, 2025
Lala is an excellent esthetician! She has always made me feel so comfortable ever since I started seeing her for waxes, she does her job very well, and she’s a very genuinely sweet person. I’ve been coming to see her for over 6 months and drive longer to go to Utopia rather than a closer salon because Lala makes me so comfortable during our sessions; my waxing experiences have always been great because of her. Thank you Lala!!
-Ash Cassel | February 04, 2025
ABSOLUTELY unprofessional staff. From the front desk to the stylists-beyond shocked at this point. I called to schedule (Sunday 2/2 at 11:30) a trim and color for a Thursday evening and the receptionist seemed entirely confused on how to establish an appointment. I gave her my availability and date I wanted to come in for blonde color. She gave me the name of the girl that would work with me, and would not confirm if she was good with blondes-telling me that the blonde specialist was booked that day. Not helpful, but we proceeded to chat-5 minutes in at this point- she asked if there was anyone I would go to or not, and I told her a stylists name and said “not her” due to my last visit with her. The receptionist started getting snippy with me, and gave attitude so I explained why I would not go with that stylist and she got louder on the phone and basically said they couldn’t accommodate me. The issue with the last stylist was her attitude and unprofessional approach. I scheduled a time for a cut and color. I was plopped into a seat and she seemed like she could not accommodate me for a trim and color due to timing. This appointment was scheduled with the front desk (another issue with them). The stylist acted as though it was an inconvenient favor to color my hair. She walked away without discussing color preference and started mixing. She did not know what I wanted, did not consult, and when she came back with a color mixture, I asked her what she was doing with the color as we did not discuss it. She “mansplained” to me saying “It’s bleach. I mix it up and put it on and it lightens your hair”. I have been coloring my hair since I was a teenager-really?!? Additionally, she insulted me saying my hair was gritty. Never again with that stylist for me. I was hung up on when I asked the receptionist for the owners contact info. To the current owner: You really need to check your staff. The hassle is not worth it. *As I was writing this review, I received an email for the date I wanted, but your receptionist put me in for 12:15 PM…when I called I was very specific with her…after 6:30 PM. Apparently your staff member couldn’t understand the difference between later evening vs afternoon, but overall, she did not confirm before she so rudely ended the call. If she had given me the contact info this would have been a private email, she thought it best to hang up on me.
-Jen Verrico | February 02, 2025
She knows what she’s doing! Never had a bad experience at utopia. Doing the 30 minute float first made a huge difference too. Without even going to the chiropractor I left with NO back pain or stiffness! I’m going to start coming more often as part of taking care of my back so I can get back to exercising comfortably again
-Cathy R | February 02, 2025
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Note: Any points accumulated prior to our conversion on February 24, 2020 have been transferred to the new VIP Treat Card program.
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